Support Your Workflows Today and for Years to Come
Customized support helps your lab reach new levels of performance and efficiency
Today’s labs face complex challenges that require the support of a committed service partner. Agilent CrossLab services can help you outpace your competitors and achieve your scientific objectives.
Regular service and preventive maintenance by trained professionals help maximize long-term instrument performance. Compliance services guarantee that your equipment meets industry and regulatory requirements. As your lab evolves, relocation services handle any size transition or reorganization, while our technology refresh programs facilitate your move to newer, more powerful equipment.
Instrument maintenance and service
A comprehensive service strategy can help you achieve the consistency and flexibility you need to stay productive, and allows your team to focus on their critical science. What’s more, regular preventive maintenance is proven to deliver advantages like these:
Minimized unplanned downtime: Save an average of 3.4 days per year of downtime.
Lower repair costs: Experience 41% average savings in repairs costs.
Reduced repair frequencies: Lessen the incidence of repairs by as much as 24%.
Based on a five-year study of more than 38,000 service calls on Agilent and non-Agilent instruments, conducted by an independent actuarial firm.
Want to protect against costly downtime?
Agilent CrossLab service plans are tailored to meet your lab’s specific needs and budget. Our global team of certified service professionals is equipped with remote diagnostic tools, plus a vast inventory of OEM parts, to ensure the fastest repair possible.
Need service for Agilent and non-Agilent instruments?
Modern labs are complex and often require equipment from various manufacturers to suit their workflows. That’s why Agilent offers service for select non-Agilent equipment, backed by the same rigorously trained professionals who service your Agilent equipment.
Recognized as the number-one provider for compliance assurance, Agilent is here to offer clarity and ensure that your instrumentation and software meet regulatory requirements.
Is your lab fully compliant?
Understanding, keeping up with, and adhering to industry-specific regulatory requirements can be a difficult challenge. Agilent Compliance Services can help highlight potential risks and stary your path to audit preparation.
Agilent laboratory compliance services include verification, instrument, and software qualification using our automated compliance engine (ACE). Agilent also provides compliance consulting and computerized system validation (CSV) services.
As your organization grows and your goals evolve, your lab may need to change as well. Partnering with an industry leader can transform your challenges into opportunities for advancing your lab.
Planning a move?
Whether you’re relocating one instrument across the room or moving entire facilities around the world, our relocation services can handle every step. Learn how Agilent can take the stress out of your next move, so you can get back to science faster.
Ready to power your lab’s success into the future?
As your instruments reach the end of their useful life, count on Agilent for insights into transitioning to the latest technology. Today’s systems build on Agilent legacy instruments and take your lab to new heights with unprecedented sensitivity, reproducibility, and cost savings.
No two ownership experiences are quite the same. Every step of the way, Agilent can provide the knowledge you and your team need to implement the latest technologies to their fullest potential. So, you can make the most of your instrument investment.
Want to chart a path to lab productivity?
Protect your productivity and build operator confidence with Agilent CrossLab Learning Services. Our experts can help your team harness innovations, minimize workflow disruptions, and maximize efficiency. Take advantage of programs that support your operators in having a successful ownership experience.
Join the more than 23,000 members of the Agilent Community—at no cost. Here, you can access technical content curated by subject matter experts, ask colleagues and collaborators technical support questions, and explore tips on how to operate, maintain, and troubleshoot your Agilent systems.